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NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

Posted January 26, 2020 10:01 AM

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Folsom Autotech. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Folsom Autotech as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Folsom Autotech, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Folsom Autotech
1126 A Sibley St
Folsom, California 95630
(916) 985-0274



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ASE (Automotive Service Excellence)
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What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

These mechanics fix your vehicle and stand behind their work. They bent over backwards to accommodate me and my schedule. They are located on an easily accessible corner with plenty of parking. The manager, Ron, and owner, Jim, were professional and courteous at all times with such great smiles and information as well as many years of experience and knowledge. A real find and I will continue to use them for my mechanical needs. quotes-image
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Folsom Autotech has been my go-to garage for over 15 years. I asked the guys I work with where they'd send their wife or daughter for car repairs and the resounding recommendations was Folsom Autotech. They were right, this is MY garage and I don't want or trust anyone else to work on our cars!quotes-image
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